Terms and Conditions
We don’t have a long list of hard-to-read clauses. Instead, we have a brief number of terms in plain English that you agree to before we commence work.
- Quotation valid for 30 days.
- Project fees must be paid according to agreed schedule.
- Prices include photography, graphic design or writing services only where explicitly stated.
- Each project must have one designated client representative who will provide official feedback and direction for our work. Design work includes up to three revisions. Any rounds beyond the stated limit will incur an hourly rate of $120. If revisions are significant, a revised project proposal must be agreed before work can continue.
- Project schedule is subject to timely feedback and content delivery. Work will not commence until necessary company materials and assets (images, text, videos etc.) are received. You are responsible for ensuring you have ownership or license to use/distribute any materials you provide to us and indemnify us of any resulting damages as a result of improper use of materials you provide.
- All information exchanged between our agency and your company is deemed confidential, as is any in-progress work that we send to you for review.
- If you cancel the project at any point, a pro-rata fee will be invoiced for work completed up to that point.
- ‘Force Majeure’: If something terrible happens to our studio or our team members (natural disaster, war, fire, etc.), we will probably need to adjust the project deadline. We reserve the right to do so.
- Cross-promotion is a big part of our philosophy. We love to share the awesome work we’ll have done for you (and any testimonials you’re happy to provide) across our various channels and tell people about your great work at the same time. If you’re not happy for us to do this, please let us know, and we’ll be happy to accommodate you.
- Copyright law protects all work that is not a mere copy, a requisite level of skill and effort has been exercised in its creation and a human author has created it. Unless otherwise stated, work is produced on a limited copyright basis, which allows a client paying for work to use it for the purposes for which it was commissioned. Full copyright remains with Gumfire.
That’s all fair, don’t you think?
If you’re all in, let's get to work!